A Simple Thank You Goes a Long Way :)

About a month ago, I'd written a postcard to Starbucks Customer Relations.  It was around the time that I'd gotten my shipment of Vistaprint postcards and was in the mood to send them out.  I can't remember exactly what I'd written, but the gist of it involved thanking the people working there for all of their hard work and mentioning that because Starbucks sends out postcard (coupons) to their customers each and every day, it's high time they'd received one instead.

Fast forward to the present, I'd received a package from Starbucks a couple of days ago.  I didn't open it until today, Christmas day, though.  For what reason, I don't know.  I just wasn't in a rush to open it.  Within the package, I found a ceramic mug that read, "fa la la la la" all over it, 2 cute little ornaments, as well as a letter from one of the Customer Relations representatives.  Keeping his/her name anonymous, it read that they loved my letter and to please excuse their tardiness, as they wanted to show my postcard to everyone.  Upon looking up my account, they'd realized that my birthday was just around the corner and while shopping, had bought me the aforementioned gifts.

My simple thank you resulted in a great gift package from Starbucks.  They will be receiving another thank you letter from me once the holiday season dies down.  :)

This isn't the first time I'd received a gift from corporate.  I think most large businesses truly appreciate genuine thanks from the people they serve.  <3